IMPORTANT INFORMATION:

FREQUENTLY ASKED QUESTIONS:

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ARE REGISTRATIONS CANCELLABLE OR TRANSFERRABLE TO ANOTHER INDIVIDUAL?

All deposits and other payments made are non-refundable; however, registrations are transferable for a $100 fee for the first guest in your group, and a $50 fee for the second and third guests in your group. If you have any questions regarding your registration, please contact PREMIER directly.

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HOW IS LODGING DETERMINED?

Registration pricing is based on two people per room, or double occupancy. If you are traveling alone, you will be assigned to your own room and your package price will be higher.

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WHY IS THE PRICE FOR ONE GUEST HIGHER THAN FOR TWO OR MORE?

Because lodging is based on double occupancy, the rate to register as a single guest is higher because you will receive your own room. If you find someone you would like to room with, please contact PREMIER and they can assist you with receiving the lower rate.

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DO I NEED TO KNOW MY ROOMMATE WHEN I BOOK?

If you want to book a two guest package and you don’t know the name of your companion, please contact PREMIER directly to make arrangements.

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IF I PURCHASE A SINGLE GUEST PACKAGE, CAN I ADD A ROOMMATE AFTER I HAVE REGISTERED?

Yes, you can add a roommate to your registration, which would lower your overall cost. Please contact PREMIER directly to do so.

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HOW CAN I REGISTER MORE THAN THREE PEOPLE IN MY FAMILY/GROUP?

To register more than three guests, you will need to complete more than one reservation, as each reservation only includes one hotel room. Please get in touch with PREMIER directly for more information about booking multiple reservations as a family/group.

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DO I NEED TO HAVE A PASSPORT TO REGISTER?

Yes, current and valid passport information is required to register.

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HOW WILL TRANSPORTATION WORK?

Air-conditioned transportation will be available by bus to and from the hotels, and sites. You will have access to free Wi-Fi on most buses. There are ground transfers available from the airport to the hotel. Information and pricing for this service is available on your trip's individual website. If flights are purchased through PREMIER, ground transfers are included in those flight prices. 

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CAN I PURCHASE TRAVEL INSURANCE?

Travel insurance is available. This is to cover travel interruptions and the land package part of your trip. Flight insurance is separate. Confirm with your travel insurance policy if it covers medical to satisfy the travel medical insurance requirement.

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WHAT DOCUMENTATION IS NECESSARY FOR TRAVEL TO ISRAEL?

A valid passport with an expiration date no less than 6 months after the return date of the trip is required. There are no exceptions to this policy. A travel visa is not required.

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WHAT MEDICAL PREPARATIONS DO I NEED TO TAKE?

It is now required in Israel to have travel medical insurance to cover any unexpected costs incurred before or during your trip regarding anything Covid-19. Please obtain a letter from your medical insurance company showing in writing that you are covered internationally/worldwide for medical coverage. If your medical insurance does not cover international travel, contact them to obtain coverage during your trip duration. You can also confirm your travel insurance policy covers medical if you have purchased one of those. We would also encourage you to inform your health insurance provider that you will be traveling out of the country and to determine your coverage and medical care options while in Israel. There are no specific immunizations or medications that are recommended or required for travel to Israel, but you are welcome to connect with your primary care physician regarding their recommendations for you individually. Please keep in mind that you can buy the equivalent of most standard over-the-counter medicines in Israel. 

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DO I NEED TO BRING ANY SPECIAL CLOTHING OR OTHER ITEMS?

We will provide a list of recommended items and clothing to all trip participants before our tour. Please plan to bring comfortable shoes or sneakers, as there will be a lot of walking.

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HOW MUCH WALKING DO I NEED TO BE PREPARED FOR?

Most activities will include walking so participants will be walking approximately 2-3 miles per day. We would recommend wearing comfortable shoes or sneakers each day. Most walks will be lightly to moderately strenuous and there will be breaks throughout the day as you travel to and from sites. Please keep in mind that walks can typically include steps and uneven terrain.

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HOW SAFE IS TRAVELING TO ISRAEL?

While Israel is a very safe country to visit and tour, your safety is a top priority. We use various measures to ensure the safety of participants, but we also encourage participants to take precautions they normally would when traveling to another city or country.

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CAN I DRINK TAP WATER IN ISRAEL?

Tap water is safe to drink in Israel, but bottled water is also available for purchase.

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WILL THERE BE ACCESS TO WI-FI?

Yes, you will have access to free Wi-Fi on the buses and in some hotels. Many cafes and restaurants also offer complimentary Wi-Fi. Some hotels will have Wi-Fi available for hotel guests at customary prices.

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WILL I BE ABLE TO USE MY CELL PHONE WHILE IN ISRAEL?

Please check with your phone service provider to determine if you will need to purchase an International plan to use your phone in country.

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WHICH CREDIT CARDS ARE ACCEPTED?

American dollars are accepted in many places in Israel; however, in most cases, change will not be available. We would recommend bringing $1 bills for small items. You can also use your credit/debit card to obtain Shekels at ATMs throughout Israel. Most Israeli hotels, restaurants and stores accept American Express, MasterCard and Visa cards as well.

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WILL I NEED TO BRING A POWER ADAPTER?

Almost all hotel rooms are equipped with hairdryers, and all have shaver sockets. For other appliances, Israel’s electricity is 220V A/C, single phase 50-cycles; 110V-220V transformers can be used. Israeli outlets have three prongs, but European two-prong adapters usually work.